Monday, October 22, 2012
Preventative Maintenance Pays Off
Technidyne has offered Preventative Maintenance (PM) on its instruments since 1985. This is similar to routine maintenance on your car to make sure it runs well and for years to come. During a PM visit the instrument 'current' state is checked, the instrument has routine maintenance performed (cleaning, checking voltages, etc.). Finally, the instrument is calibrated and rechecked for its 'as left' data. Also, during PM visits general maintenance questions can be asked and features can be demonstrated.
Instead of accepting the normal PM, this customer has paid for Service Calls each of the last two years. the additional cost could have paid for 9 additional PM visits.