Technidyne has offered Preventative Maintenance (PM) on its instruments since 1985. This is similar to routine maintenance on your car to make sure it runs well and for years to come. During a PM visit the instrument 'current' state is checked, the instrument has routine maintenance performed (cleaning, checking voltages, etc.). Finally, the instrument is calibrated and rechecked for its 'as left' data. Also, during PM visits general maintenance questions can be asked and features can be demonstrated.
How often do you have routine maintenance done on your car? Most manufacturers recommend that
you change your oil and rotate your tires every 5,000 miles. If you are like me, you stretch that into 7,000 miles.
How often do you have routine maintenance done on your lab or on-line instrumentation? If you have your instruments checked once a year, that amounts to maintenance after 326,509 miles of paper have been made (on a machine running at 1000 meters/minute). Even if you have routine maintenance every quarter, that amounts to maintenance after over 75,000 miles of paper have been produced.
It only takes one quality claim or customer return to pay for years worth of routine maintenance on your laboratory or on-line instrumentation.