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Monday, January 19, 2015

Preventative Maintenance is Like Insurance

Technidyne has offered Preventative Maintenance (PM) on its instruments since 1985.  This is similar to routine maintenance on your car to make sure it runs well and for years to come.  During a PM visit the instrument 'current' state is checked, the instrument has routine maintenance performed (cleaning, checking voltages, etc.). Finally, the instrument is calibrated and rechecked for its 'as left' data.  Also, during PM visits general maintenance questions can be asked and features can be demonstrated.

Preventative Maintenance insures that equipment is working correctly and will work at the highest level for years. Unfortunately, many people treat Preventative Maintenance like insurance. If they don't use their insurance or have a claim, they don't see the value in it.  Keep this example in mind the next time you consider dropping Preventative Maintenance.

A customer had decided against the normally scheduled Preventative Maintenance to save money.  Later in the year, the equipment was not working correctly and Technidyne was then called to make an Emergency Service Call.  The Service Call cost the customer US$3,751 more than a normal PM would have cost.  The cost was substantially more because additional costs such as labor, airfare, hotel, rental car and training are borne only by one customer. PM is normally performed during a scheduled trip which includes multiple customers who can then share these costs.

Instead of accepting the normal PM, this customer has paid for Service Calls each of the last two years.  The additional cost could have paid for 9 additional PM visits.

Don't risk the headache or the money, schedule your Preventative Maintenance for 2015 now.